Totally Cool, Inc., Recalls All Ice Cream Products Because of Possible Health Risk

Raleigh, N.C., Jan. 14, 2026 — Totally Cool, Inc. of Owings Mills, Maryland, has recalled multiple brands of its ice cream products because they may be contaminated with Listeria monocytogenes, a pathogen that can cause serious and sometimes fatal infections in young children, the elderly, pregnant people and those with weakened immune systems. Consumers are urged to stop using the recalled products immediately and not to eat them; no illnesses have been reported to date.

The recall covers several ice cream products produced by Totally Cool, Inc.; affected items can be identified by the date and plant information printed on the package and by the following lot code(s): [list of lot codes]. Products have been sold online and at select U.S. retailers and have been sold since Sept. 15, 2025. Photographs and a full product table are available from the company for comparison.

Consumers with recalled product in their possession should return it to the place of purchase for a full refund or dispose of it following local guidance; those seeking a refund or replacement may contact Totally Cool, Inc. at [email protected] or by phone at 410-363-7801, Monday–Friday, 8 a.m.–4 p.m. ET. The company has halted production and distribution of the affected products, is cooperating with investigators, and advises consumers to check the company’s recall notice or contact the firm for any missing product identification details.