Recall Details
West Des Moines, Iowa, May 6, 2024 — Hy‑Vee, Inc. has voluntarily recalled specific Hy‑Vee branded cream cheese spreads and bulk-packaged Cookies & Cream Mix because of potential Salmonella contamination, presenting a risk of serious illness to vulnerable populations; consumers should stop using the listed products immediately and not eat them. The company says there have been no confirmed reports of illnesses linked to these items to date and that it has removed affected products from store shelves as a precaution.
The recalled items include Hy‑Vee Whipped Cream Cheese Spread — 8 oz. (UPC 0075450096132, use‑by dates 8/7/2024 and 8/14/2024, lot code(s) N/A). Hy‑Vee Cream Cheese Spread — 12 oz. (UPC 0075450096120, use‑by date 10/1/2024, lot code(s) N/A). Hy‑Vee To Go Cookies & Cream Mix — 4 oz. (UPC 0075450486740, use‑by dates 12/1/2024 and 12/5/2024, lot code(s) 24101, 24073, 24117). Hy‑Vee Cookies & Cream Mix — 16 oz. (UPC 0075450486730, use‑by date 12/5/2024 and 12/1/2024, lot code(s) 24073, 24101, 24117). These products have been sold since Sept. 15, 2023 online and at select U.S. retailers, including Hy‑Vee, Hy‑Vee Drugstore, Dollar Fresh Market and Hy‑Vee Fast & Fresh locations across Illinois, Iowa, Kansas, Minnesota, Missouri, Nebraska, South Dakota and Wisconsin.
Consumers should dispose of recalled items or return them to the place of purchase for a full refund, or request a replacement where available. For further assistance or to file a claim, contact Hy‑Vee Customer Care by email at customer.care@hy‑vee.com or by phone at (800) 772‑4098 (hours: 7 a.m.–7 p.m. CT Monday–Friday, 9 a.m.–5 p.m. CT Saturday–Sunday). If you are unsure whether your product is included, check package UPC, use‑by date and lot code(s) and consult the retailer’s recall notice for verification.
Company Contact Info
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Consumers:
Hy-Vee Customer Care Representatives
- (800) 772-4098
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Media:
Tina Potthoff, Senior Vice President, Communications
- (515) 559-5770
- [email protected]